Returns & Exchanges
We want you to love your Olivia Rodrigo official merchandise; however, if you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in unworn, unwashed condition.
Label and Ship
Download and print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method or your replacement item will be shipped within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing